Effective September 15, 2026

Terms of service

Please read these terms before using PrepperGo. If you do not agree, do not use the service.

1. Agreement and eligibility

By accessing PrepperGo, you agree to these terms and the Privacy Policy. You must be legally able to form this agreement. The service is not directed to children under 13, and children under 13 may not create accounts.

2. A planning tool—not an emergency service

PrepperGo helps organize information and produce estimates. It is not an emergency-dispatch service, warning authority, medical provider, nutritionist, legal adviser, engineer, or guarantee of safety. Alerts can be delayed, incomplete, or unavailable. Keep official alerts enabled, verify critical information with government and local sources, follow product instructions, and contact emergency services when appropriate.

3. Estimates and user responsibility

Runway, calorie, water, nutrition, expiration, and readiness outputs depend on the information you enter and simplified assumptions. Needs vary by person, climate, activity, health, storage conditions, and event. You are responsible for reviewing inputs, maintaining supplies, testing equipment, obtaining appropriate training, and using qualified professional advice for medical or other high-risk decisions.

4. Accounts and household access

You are responsible for accurate account information, safeguarding credentials, and activity under your account. Only invite people you trust. Household roles may allow another member to view or change shared records. Do not attempt to access another profile, bypass access controls, probe the service, introduce malware, scrape at harmful volume, or use PrepperGo unlawfully.

5. Your content and acceptable use

You retain ownership of information and photos you submit. You grant PrepperGo the limited permission needed to host, process, back up, and display that content solely to operate and secure the service. Do not submit unlawful content, someone else’s confidential information without permission, access credentials, or material that infringes another person’s rights.

6. Availability and changes

We may improve, limit, suspend, or discontinue features to maintain security, comply with law, or operate the product. We do not promise uninterrupted availability or preservation of local browser data. Export important information and maintain offline copies of critical plans.

7. Plans and billing

Standard membership costs $2.99 per month or $30 per year in U.S. dollars, with no trial. Your subscription renews automatically at the interval you select until you cancel. Stripe shows the recurring price and total before you pay. Creating an account does not start a paid subscription, and existing accounts are not charged without an affirmative checkout action. Manage your subscription on the Pricing page while signed in. Choose Cancel renewal to stop future renewals and retain access through the paid period, or End now and request unused-time refund to end access and request a prorated refund of eligible unused paid time. Refunds are calculated from the amount paid and time remaining; unpaid, disputed, refunded, or otherwise unresolved payments require support review. Bank processing is not immediate. Contact preppergoapp@gmail.com if you cannot access the billing controls. Prepper+ is a separate $7 monthly offer and is available for purchase only when its checkout is enabled; printed-binder preparation and mailing require a separate request.

8. Marketplace and affiliate links

Some clearly marked retailer links may pay PrepperGo a commission from a qualifying purchase at no added cost to you. A listing is a planning aid, not a warranty, certification, endorsement by a government source, or guarantee that an item is appropriate for every person or emergency. Retailers control price, seller, availability, fulfillment, and returns. Review the Affiliate and Editorial Disclosure and verify the exact product before buying or relying on it.

9. Intellectual property

PrepperGo’s software, design, name, and original content are protected by applicable law. These terms give you a personal, limited, non-exclusive right to use the service; they do not transfer ownership. Government data and linked third-party content remain subject to their respective terms.

10. Disclaimers and limitation

To the extent permitted by law, the service is provided “as is” and “as available,” without warranties of accuracy, availability, fitness for a particular purpose, or non-infringement. To the extent permitted by law, PrepperGo will not be liable for indirect, incidental, special, consequential, or punitive damages, loss of data, or decisions made in reliance on the service. Rights that cannot legally be waived remain unaffected.

11. Ending use and changes to terms

You may stop using the service at any time and request account deletion. We may suspend accounts that create security, legal, or abuse risks, with notice when reasonably possible. Material changes to these terms will be posted with a new effective date; continued use after the effective date means you accept the revised terms.

12. Contact

For product questions, billing help, privacy requests, or legal notices, contact preppergoapp@gmail.com. Include your account email and the issue you need help with. Do not send passwords, card numbers, or private household records.